Data/hora: 08/06/2024 10:23:10

Provedor de dados: | Research in Agricultural & Applied Economics (AgEcon Searh)
País: | United States
Título: | A Personal Touch: Text Messaging for Loan Repayment
Autores: | Morten,   Melanie; Karlan,   Dean S.; Zinman,   Jonathan.
Data: | 2012-03-22
Ano: | 2012
Palavras-chave: | Microcredit; Microfinance; Randomized evaluation; Development finance; Consumer/Household Economics; Financial Economics; Research and Development/Tech Change/Emerging Technologies; D21; D92; G21; O16; O17.
Resumo: | We worked with two microlenders to test impacts of randomly assigned reminders for loan repayments in the “text messaging capital of the world”. We do not find strong evidence that loss versus gain framing or messaging timing matter. Messages only robustly improve repayment when they include the loan officer’s name. This effect holds for clients serviced by the loan officer previously but not for first-time borrowers. Taken together, the results highlight the potential and limits of communications technology for mitigating moral hazard, and suggest that personal obligation/reciprocity between borrowers and bank employees can be harnessed to help overcome market failures.
Tipo: | Working Paper
Idioma: | Inglês
Identificador: | http://purl.umn.edu/121867

Relação:

Yale University&gt;Economic Growth Center&gt;Center Discussion Papers

Economic Growth Center Discussion Paper

1011

Formato: | 19