Consulta: creatorFacets:"Widdows,   Richard"
Registros recuperados: 3
Data/hora: 02/06/2024 17:21:12

POLICY CONCERNS FOR ONLINE B2B EXCHANGES
Provedor de dados: 31
Autores: Hooker,   Neal H.; Rha,   Jong-Youn; Ernst,   Stanley C.; Widdows,   Richard.
Policy concerns arise as e-business activities become increasingly common.  This paper discusses important elements of such concerns, particularly the pro- and anti-competitive assessment of online business-to-business (B2B) exchanges.  The definition of markets, the role of quality management and communication, and join purchasing implications within such environments are related to food distribution systems.  Other online business-to-consumer (B2C) and consumer-to-business (C2B) policy concerns are also raised.
Tipo: Journal Article
Palavras-chave: Agricultural and Food Policy.
Ano: 2002
URL: http://purl.umn.edu/27636

TRACKING THE EVOLUTION OF E-GROCERS: A QUANTITATIVE ASSESSMENT
Provedor de dados: 31
Autores: Lim,   Heejin; Heilig,   Julia K.; Ernst,   Stanley C.; Widdows,   Richard; Hooker,   Neal H.
Forecasts of the proportion of food retailing likely to be conducted over the Internet remain small, perhaps only contributing 2 percent of sales. One reason for this low market share is the challenge E-Grocers face in developing strategies which respond to four key areas of interest to consumers: signals of firm quality; signals of product quality; the range of products offered; and service, or customer-relationship management (CRM). Careful attention to these consumer concerns is important in all retail relationships–-online or offline. This paper compares indicators of these factors across U.S. E-Grocers. A quantitative four-period ranking of online food-retailing strategies is presented for the nascent industry. Data from the third and fourth quarters...
Tipo: Journal Article
Palavras-chave: Agribusiness.
Ano: 2004
URL: http://purl.umn.edu/27239

An Evaluation of Customer Relationship Management (CRM) Practices among Agribusiness Firms
Provedor de dados: 31
Autores: Torres,   Antonio, Jr.; Akridge,   Jay T.; Gray,   Allan W.; Boehlje,   Michael; Widdows,   Richard.
Customer Relationship Management (CRM) has received much attention in the business press as a management process to enhance firm performance. This research highlights differences between groups of respondents who believe their firm's CRM program is performing at a high level, as compared to those not satisfied with the performance of their CRM initiative. Cluster analysis was used to develop a taxonomy of respondents based on their perceived CRM performance. The resulting clusters are then profiled on both demographic variables as well as a core set of activities/behaviors to better understand key differences in the CRM programs of agribusinesses.
Tipo: Journal Article
Palavras-chave: Customer relationship management (CRM); Marketing; Strategy; Information technology; Cluster analysis.; Agribusiness.
Ano: 2007
URL: http://purl.umn.edu/8169