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A magyarországi mezőgazdasági szaktanácsadás intézményi jellemzői AgEcon
Szekely, Erika.
A mezőgazdasági tanácsadás jelentős múltra tekint vissza hazánkban. Legfőbb célja, hogy a gazdáknak továbbított információk és ismeretek közvetítésével hozzájáruljon az eredményes gazdálkodáshoz, mert a gazdálkodók szakmai felkészültségében hiányosságok tapasztalhatók, jelentősek a különbségek az üzemméretekben, valamint az eredményekben. A hatékony szaktanácsadási rendszerrel szemben támasztott követelmények hazánkban csak részben teljesülnek, a jelenlegi struktúra számos területen beavatkozást igényel, így a szolgáltatók közötti feladatmegosztásban, a tanácsadók felkészültségében, a tanácsadási szolgáltatások iránti igényben, valamint a rendszer hatékonyságát illetően. Hosszabb távon a tanácsadás piacvezéreltté tétele szolgálja leginkább a...
Tipo: Article Palavras-chave: Mezőgazdaság; Szaktanácsadás; Felkészültség; Információközvetítés; Szolgáltatások; Agriculture; Extension; Knowledge; Transfer of information; Services; Teaching/Communication/Extension/Profession.
Ano: 2011 URL: http://purl.umn.edu/119929
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A qualidade na relação cliente-fornecedor interno (Back room versus Front Office) determinando a satisfação do cliente externo AgEcon
Borges, Mabio Teodoro; Said Darwich, Abdul Rahman; Oliveira, Cyntia Meireles De; Silva, Daniel Ferreira Da.
O crescimento do setor de serviços tem evidenciado a importância de as empresas dedicarem mais atenção à qualidade com que seus serviços são prestados. Dentre todos os aspectos considerados, um dos mais relevantes, porém muitas vezes deixado para segundo plano, refere-se à qualidade que deve estar presente nos serviços prestados internamente aos próprios funcionários das empresas, ou seja, na relação cliente-fornecedor interno. Neste caso, consideraremos a relação entre os setores de operações de serviços de retaguarda (BACK ROOM) e a frente de trabalho (FRONT OFFICE). Para avaliar a qualidade no atendimento em uma empresa, utilizaremos o Ciclo PDCA e o Diagrama de Pareto. The growth of the section of services has been evidencing the importance of the...
Tipo: Conference Paper or Presentation Palavras-chave: Setores de operações; Cliente-fornecedor interno; Serviços; Qualidade; Sections of operations; Internal Customer-supplier; Services; Quality; Industrial Organization.
Ano: 2008 URL: http://purl.umn.edu/102894
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A TÉSZ-en keresztüli értékesítést motiváló tényezők és körülmények AgEcon
Dudas, Gyula.
A TÉSZ-en keresztüli értékesítés indokait és a TÉSZ tagok aktivitását kérdő¬íves felmérés alapján vizsgálva megállapítható, hogy a ZÖLD-TERMÉK Szövetkezetnél, valamint a MÓRAKERT Szövetkezetnél a TÉSZ a termelő számára is elfogadha¬tó mennyiségű áru átvételével, a beszállításkor mutatott rugalmassággal, a megbíz¬hatósággal és a pozitív személyes kapcsolatok meglétével ösztönzi tagjait a TÉSZ-en keresztüli értékesítésre. A rugalmas és gyors fizetési feltételek, valamint az érvé¬nyes szerződések további ösztönzést jelentenek. Az előbbieknél kevésbé fontos tényező az ár, a TÉSZ által nyújtott szaktanácsadás, valamint az egyéb szolgáltatások.A ZÖLD-TERMÉK Szövetkezetnél a tagok többsége rendszeresen vagy alkalomszerűen igénybe veszi az utóbbiakat. Az alapító...
Tipo: Journal Article Palavras-chave: Zöldség-gyümölcs; Értékesítés; TÉSZ; Motiváció; Szolgáltatások; Fruits and vegetables; Sale; Producer group; Motivation; Services; Agribusiness; Crop Production/Industries; Institutional and Behavioral Economics.
Ano: 2009 URL: http://purl.umn.edu/92496
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Competition Regimes in Telecommunications and the International Trading System AgEcon
Koopmann, Georg.
In most countries, competition in the telecommunications industry is subject to both sector-specific regulation and more general antitrust policies. At the same time, a process of international market liberalisation is under way in telecommunications which can only be truly effective - and further advance - if appropriate competitive safeguards are in place. Trading partners should agree on certain minimum standards to be observed in this area in order to better combat anticompetitive conduct and avoid international conflicts. The Reference Paper to the WTO Agreement on Basic Telecommunications is an important step in this direction and may also serve as a model for other network industries. It is a framework of rules which has to be filled with concrete...
Tipo: Working or Discussion Paper Palavras-chave: Regulation; Antitrust; Trade Negotiations; Services; International Relations/Trade; F13; L40; L50; L89.
Ano: 2001 URL: http://purl.umn.edu/26230
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Environmentally-Oriented Innovative Strategies and Firm Performances in Services. Micro-Evidence from Italy AgEcon
Cainelli, Giulio; Mazzanti, Massimiliano; Zoboli, Roberto.
This paper aims at analysing the role of the environment in innovative strategies based on firm economic performance indicators such as employment, turnover, and labour productivity growth. We exploit a unique dataset of 773 Italian service firms with 20 or more employees comprising 1993-1995 CIS II data on firm innovation strategic motivations and 1995-1998 data on employment, turnover, and labour productivity from the System of the Enterprise Account (SEA). We specify a Gibrat-like empirical model in which the covariates include firm strategies (innovation and environmental), and a set of other explanatory variables and controls. Our econometric findings show a negative link between environmental motivations and growth in employment and turnover and a...
Tipo: Working or Discussion Paper Palavras-chave: Services; Firm Environmental Strategies; Firm Growth; CIS Survey; Innovation; Environmental Economics and Policy; Institutional and Behavioral Economics; C23; D21; O32; Q55.
Ano: 2007 URL: http://purl.umn.edu/6922
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French marine economic data 2009 ArchiMer
Kalaydjian, Regis; Daures, Fabienne; Girard, Sophie; Van Iseghem, Sylvie; Levrel, Harold; Mongruel, Remi.
The report presents a survey of marine related activities in France and an assessment of their economic weight in terms of value added and employment estimates. A brief outline of the recent past and present economic situation of these activities, and of their position on international markets is given. The survey presents the commercial sector, including marine resource exploitation, manufacturing activities and services, followed by the public sector, including the Navy, state intervention at sea, coastal environment protection and marine sciences. A summary gives an overall estimation of marine value added and employment.
Tipo: Text Palavras-chave: Economy; Marine; Value added; Employment; Industry; Services.
Ano: 2010 URL: http://archimer.ifremer.fr/doc/00050/16145/13628.pdf
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From Observation to Information and Users: The Copernicus Marine Service Perspective ArchiMer
Le Traon, Pierre-yves; Reppucci, Antonio; Alvarez Fanjul, Enrique; Aouf, Lotfi; Behrens, Arno; Belmonte, Maria; Bentamy, Abderrahim; Bertino, Laurent; Brando, Vittorio Ernesto; Kreiner, Matilde Brandt; Benkiran, Mounir; Carval, Thierry; Ciliberti, Stefania A.; Claustre, Hervé; Clementi, Emanuela; Coppini, Giovanni; Cossarini, Gianpiero; De Alfonso Alonso-muñoyerro, Marta; Delamarche, Anne; Dibarboure, Gerald; Dinessen, Frode; Drevillon, Marie; Drillet, Yann; Faugere, Yannice; Fernández, Vicente; Fleming, Andrew; Garcia-hermosa, M. Isabel; Sotillo, Marcos García; Garric, Gilles; Gasparin, Florent; Giordan, Cedric; Gehlen, Marion; Gregoire, Marilaure L.; Guinehut, Stephanie; Hamon, Michel; Harris, Chris; Hernandez, Fabrice; Hinkler, Jørgen B.; Hoyer, Jacob; Karvonen, Juha; Kay, Susan; King, Robert; Lavergne, Thomas; Lemieux-dudon, Benedicte; Lima, Leonardo; Mao, Chongyuan; Martin, Matthew J; Masina, Simona; Melet, Angelique; Buongiorno Nardelli, Bruno; Nolan, Glenn; Pascual, Ananda; Pistoia, Jenny; Palazov, Atanas; Piolle, Jean-francois; Pujol, Marie Isabelle; Pequignet, Anne Christine; Peneva, Elisaveta; Pérez Gómez, Begoña; Petit De La Villeon, Loic; Pinardi, Nadia; Pisano, Andrea; Pouliquen, Sylvie; Reid, Rebecca; Remy, Elisabeth; Santoleri, Rosalia; Siddorn, John; She, Jun; Staneva, Joanna; Stoffelen, Ad; Tonani, Marina; Vandenbulcke, Luc; Von Schuckmann, Karina; Volpe, Gianluca; Wettre, Cecilie; Zacharioudaki, Anna.
The Copernicus Marine Environment Monitoring Service (CMEMS) provides regular and systematic reference information on the physical and biogeochemical ocean and sea-ice state for the global ocean and the European regional seas. CMEMS serves a wide range of users (more than 15,000 users are now registered to the service) and applications. Observations are a fundamental pillar of the CMEMS value-added chain that goes from observation to information and users. Observations are used by CMEMS Thematic Assembly Centres (TACs) to derive high-level data products and by CMEMS Monitoring and Forecasting Centres (MFCs) to validate and constrain their global and regional ocean analysis and forecasting systems. This paper presents an overview of CMEMS, its evolution,...
Tipo: Text Palavras-chave: Ocean; Observing systems; Satellite; In situ; Data assimilation; Services.
Ano: 2019 URL: https://archimer.ifremer.fr/doc/00498/60983/64389.pdf
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Front office: Role positions and risks of maintaining standards of service quality AgEcon
Baronene, Svetlana.
Studies show that one of the key reasons for this development lays in the fact, that the effects of the value added and customer satisfaction appears in the process of communicating with the so-called contact personnel. This article observes the role repertoire used by contact personnel during a service, formulates the requirements for standardization procedures and define the risks that arise at various stages of the process from development to implementation.
Tipo: Journal Article Palavras-chave: Standards; Competencies; Services; Risks of service quality; Role repertoire of contact staff.; Consumer/Household Economics; L80; M12.
Ano: 2010 URL: http://purl.umn.edu/94676
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Gender differences in Uganda: the case for access to education and health services AgEcon
Seewanyana, Sarah; Kasirye, Ibrahim.
Using the nationally representative Gender Productivity Survey (GPS) of 2007/08 conducted by the Uganda Bureau of Statistics (UBoS), the paper examines gender biases in school attainment, returns to education, expenditure on health and education, access to health services. While Uganda has recorded progress on MDG 3: promote gender equality and empower women, the paper reveals that significant gender biases still exist with a regional dimension. These biases are more pronounced in Northern Uganda, which is the poorest region. In other words, interventions in this part of the country should be able to address these biases if the region is to catch up with the rest of the country. These findings further suggest that free education both at primary and...
Tipo: Report Palavras-chave: Gender; Health; Education; Services; Community/Rural/Urban Development; Consumer/Household Economics; Health Economics and Policy; Labor and Human Capital; Public Economics.
Ano: 2010 URL: http://purl.umn.edu/113612
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Internationalisierung der Dienstleistungserstellung: Konsequenzen fur den schweizerischen Arbeitsmarkt AgEcon
Henneberger, Fred; Ziegler, Alexandre.
This paper analyses the potential employment effects of foreign direct investment in the Swiss services industry. First, the theoretical analysis considers the consequences on domestic employment resulting from the specific characteristics of services compared with those of industrial goods. It is demonstrated that conventional research in this field systematically ignores important factors which influence domestic employment. We point out that, not only the degree of tradability of services, but also the mobility of consumers and producers, as well as the motives underlying the decisions for foreign investment have a crucial influence on the consequences to be expected for the domestic labour market. Second, an initial attempt was undertaken to...
Tipo: Working or Discussion Paper Palavras-chave: Foreign direct investment; Employment effects; Services; Tourism; International Relations/Trade; Labor and Human Capital; F21; F23; J23; L80; L83.
Ano: 2001 URL: http://purl.umn.edu/26248
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INVESTIGATING USER PREFERENCES FOR SERVICES IN RURAL AREAS OF SCOTLAND: A TERRITORIAL APPROACH AgEcon
Hall, Clare; Moran, Dominic; McVittie, Alistair.
Territorialisation of rural policies requires moving from a sectoral approach to service provision, and policies that focus exclusively on health and education, for example, to an understanding of overall service provision and quality, differentiated by rural area definition, not primarily by sector. An investigation of the expectations of stakeholders in rural Scotland, relating to availability, quality and accessibility of services, revealed that preferences were often different within different areas. The results input to the debate about the need to territorialise rural policy, and provide information for allocation decisions relating to resources aimed at creating sustainable rural communities in Scotland.
Tipo: Working or Discussion Paper Palavras-chave: Services; Participatory methods; Scotland; User preferences; Territorial rural policies; Community/Rural/Urban Development.
Ano: 2009 URL: http://purl.umn.edu/61120
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Investing in Livestock Development in Water-Scarce Semi-Arid Watersheds: Technological, Institutional and Policy Dimensions AgEcon
Puskur, Ranjitha.
Watershed Development Programmes (WDPs) in India were conceived as tools for correcting the regional imbalances in agricultural development created by Green Revolution, through investments in soil and water conservation (SWC) and natural resource management (NRM) in rainfed areas. Though the overall impact of WDPs has been positive and significant, with increase in physical and economic access to groundwater, landless and marginal households hardly benefited from watershed development. Recent evidence points out that in many watersheds inequities increased, since for non-land owning and -well owning households access to drinking water, grazing lands and other natural resources decreased. This paper is based on a research project carried out by the...
Tipo: Conference Paper or Presentation Palavras-chave: Watersheds; Livestock; Environment; Livelihoods; Markets; Services; Livestock Production/Industries; O13; Q56; Z13.
Ano: 2006 URL: http://purl.umn.edu/25724
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Laboratório de botânica: atendimento ao cliente nota 10. Infoteca-e
EMBRAPA AMAZÔNIA ORIENTAL..
2001
Tipo: Fôlder / Folheto / Cartilha (INFOTECA-E) Palavras-chave: Botânica; Laboratório; Qualidade de serviço; Botany; Laboratory; Quality; Services.
Ano: 2001 URL: http://www.infoteca.cnptia.embrapa.br/handle/doc/373922
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RECENT CHANGES IN MARKETING AND TRADE PRACTICES IN THE U.S. LETTUCE AND FRESH-CUT VEGETABLE INDUSTRIES AgEcon
Handy, Charles R.; Thompson, Gary D.; Glaser, Lewrene K..
Fifteen lettuce and bagged salad shippers were interviewed as part of a larger study on changes in produce marketing. Retail consolidation, changes in technology, and increased consumer demand for convenience, product diversity, and year-round availability have all influenced shipper-retailer relations. The interviewed firms provided more fees and services to retail buyers in 1999 than 1994. Most of the bagged salad shippers paid slotting fees, while none of the lettuce shippers were currently doing so. Bagged salad firms tended to offer services to their customers, while lettuce firms generally complied with the service requests made by retailers.
Tipo: Report Palavras-chave: Lettuce; Fresh-cut; Bagged salads; Fees; Services; Marketing; Crop Production/Industries; International Relations/Trade; Marketing.
Ano: 2001 URL: http://purl.umn.edu/33601
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