In 2007 five different industrial food producers merged to become one single firm. This paper places focus on the challenge these actors had in deciding on, implementing, and using an information system to support mainly their raw material purchasing and finished product sales function. Studies show that a large part of information system implementation failures are related to insufficient alignment between various aspects or parts of an organization and the new technology (Miller 2001, Wognum 2004). A report of a working group from The Royal Academy of Engineering and The British Computer Society concerning the challenges of complex IT project (RAEng, 2004) supports this view stating that the most pressing problems are related to the human aspect of... |