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Differences between real and perceived quality among users of school catering – survey on 40 Italian schools Organic Eprints
Spigarolo, Roberto; Donegani, Giorgio; Giorgi, Giulio; Sarti, Valerio.
This report investigates how food quality is perceived in school canteens and to what extent this perception, influencing public opinion about the catering service quality, reflects the real quality of served meals. The objective of this work is therefore to investigate the relationships between real and perceived quality of meals in the sustainable school catering sector. The study has been built upon a survey made over a sample of 7.500 catering service users (about 6.500 pupils and 1.000 adults) concerning the knowledge of quality/sustainability of canteen products, non-food aspects of the service (e.g.: staff management, canteen environment), the satisfaction level and possible/necessary improvements. In the present work it emerges a satisfactory...
Tipo: Report Palavras-chave: Food security; Food quality and human health Policy environments and social economy Produce chain management.
Ano: 2010 URL: http://orgprints.org/17622/1/iPOPY_WP3_QualitySurvey40SchoolsItaly_EN.pdf
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Main constraints in developing public organic procurement Organic Eprints
Spigarolo, Roberto; Sarti, Valerio; Bocchi, Stefano; Giorgi, Giulio.
The present study investigates how to increase and improve school catering supply chains, to understand hindering factors and their perception in order to reveal drivers and constraints for POP. These include policy implementation instruments, changed values and attitudes, healthy nutrition policies, supply chain bottle necks, premium prices (to producers), successful procurement strategies and certification procedures. This work is based on a two-step survey concerning the Italian school food service system. Initially questionnaires were submitted to a qualified group of 50 producers and 50 caterers (managers of national and international companies of food service for school, local administrators who manage food services for the schools). The results of...
Tipo: Report Palavras-chave: Policy environments and social economy; Produce chain management.
Ano: 2010 URL: http://orgprints.org/17618/1/iPOPY_WP3_MainConstrainsProcurement_EN.pdf
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School catering supply chains: study on 5 cases Organic Eprints
Spigarolo, Roberto; Sarti, Valerio; Bocchi, Stefano; Giorgi, Giulio.
This study presents accurate data on the school catering systems of five different municipalities which decided to invest on service quality and sustainable development. The aim is to provide a compendium to be considered by other local authorities and then used as an educational tool for drafting new templates for tender specifications. Regional laws as drivers for promoting organic consumption in school canteens and waste reduction through self service systems are two examples of interesting models for sustainable school food catering. This work does not present a unique best practice model but constellations of reference models for each different situation: in such way each municipality can consult the most fit case study and search the best solution...
Tipo: Report Palavras-chave: Processing; Packaging and transportation Markets and trade Produce chain management.
Ano: 2010 URL: http://orgprints.org/17623/1/iPOPY_WP3_SupplyChain5Cases_EN.pdf
Registros recuperados: 3
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