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Registros recuperados: 11 | |
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Lloyd, James W.; Donovan, Debra; Camara, Youssouf; Leeper, Delta; Gross, Renee. |
Understanding clients' wants and needs is vital to the sustained success of any service business, and veterinary medicine offers no exception. The Veterinary Teaching Hospital (VTH) at the Michigan State University College of Veterinary Medicine (MSU-CVM) has successfully maintained a position at the forefront of the veterinary profession throughout most of its history. The staff has consistently been composed of clinicians who have been chosen because of their excellence and expertise. However, the assumption that emphasis on clinical excellence will, by itself, provide the foundation for sustained success in the client flow and business at the hospital has been unchallenged to date. Additionally, there are many areas in veterinary medicine that are... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2001 |
URL: http://purl.umn.edu/11724 |
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Lloyd, James W.; Donovan, Debra; Camara, Youssouf; Leeper, Delta; Gross, Renee. |
Understanding clients' wants and needs is vital to the sustained success of any service business, and veterinary medicine offers no exception. The Veterinary Teaching Hospital (VTH) at the Michigan State University College of Veterinary Medicine (MSU-CVM) has successfully maintained a position at the forefront of the veterinary profession throughout most of its history. The staff has consistently been composed of clinicians who have been chosen because of their excellence and expertise. However, the assumption that emphasis on clinical excellence will, by itself, provide the foundation for sustained success in the client flow and business at the hospital has been unchallenged to date. Additionally, there are many areas in veterinary medicine that are... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2001 |
URL: http://purl.umn.edu/11630 |
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Wolf, Christopher A.; Lloyd, James W.; Black, J. Roy. |
The veterinary medical profession touches nearly everyone's life, either directly or indirectly. An estimated 58.3% of US households own pets (AVMA, 2002), and most people consume livestock products in the form of meat, dairy products, wool, or leather. The health and well being of all these animals depend heavily on relationships with veterinarians. Veterinarians also contribute to public health through the FDA, CDC, USDA, and numerous other government agencies at the federal, state, and local levels. Issues of primary concern include food safety, biosecurity, and the numerous emerging (and re-emerging) infectious diseases that are zoonotic in nature. Finally, veterinarians have an additional impact through their research contributions. Virtually... |
Tipo: Working or Discussion Paper |
Palavras-chave: Health Economics and Policy. |
Ano: 2006 |
URL: http://purl.umn.edu/7430 |
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Larsen, Eric R.; Lloyd, James W.. |
The potential need for several new services within the Veterinary Teaching Hospital (VTH) is unknown. However, based on focus groups and practitioner surveys conducted over the last several years, potential new services were identified: overnight emergency, behavior medicine, equine sports medicine, dentistry, oncology and exotic animal medicine. Michigan State University's College of Veterinary Medicine (MSU-CVM) has recently expanded its equine research, diagnostic and therapy capabilities with the addition of the new Mary Anne McPhail Equine Performance Center. As a result of this expansion, a study was conducted to determine whether the VTH should also broaden its clinical offerings with a new complement of services targeted specifically toward... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2002 |
URL: http://purl.umn.edu/11752 |
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Lloyd, James W.; Leeper, Delta; Donovan, Debra; Camara, Youssouf; Smith, Steven G.. |
Prices are a key determinant of financial performance for virtually any business in either the public or private sector, and the Veterinary Teaching Hospital at Michigan State University (MSU-VTH) offers no exception. To achieve consistent success, it is critical that a business understands the prevailing conditions in the marketplace when setting prices for its goods and services. Important issues to address include: 1. What are the prices of similar goods and services produced by other firms? 2. How important is price as a choice factor when customers select a source of these goods and services? 3. How do staff members view prices at the point-of-sale? 4. How are prices determined? These questions are especially crucial in small businesses such as... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2001 |
URL: http://purl.umn.edu/11552 |
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Lloyd, James W.; Donovan, Debra; Camara, Youssouf; Leeper, Delta; Gross, Renee. |
Understanding clients' wants and needs is vital to the sustained success of any service business, and veterinary medicine offers no exception. The Veterinary Teaching Hospital (VTH) at the Michigan State University College of Veterinary Medicine (MSU-CVM) has successfully maintained a position at the forefront of the veterinary profession throughout most of its history. The staff has consistently been composed of clinicians who have been chosen because of their excellence and expertise. However, the assumption that emphasis on clinical excellence will, by itself, provide the foundation for sustained success in the client flow and business at the hospital has been unchallenged to date. In order to provide the best possible customer service, our clients'... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2001 |
URL: http://purl.umn.edu/11679 |
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Larsen, Eric R.; Lloyd, James W.. |
Current trends in veterinary medicine indicate the potential need for several new services within the VTH. Based on focus groups and practitioner surveys conducted in late 1998 and early 1999, potential new services could include oncology, overnight emergency, behavior medicine, dentistry, equine sports medicine and exotic animal medicine. Of these, an oncology service is currently being considered based on internal staff recommendations coupled with survey and focus group information supporting demand for the service. Different from past new services, the oncology service was also earmarked to undergo a formal market study to determine the full potential of the opportunity and to more clearly establish the goals and objectives within the service. |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2000 |
URL: http://purl.umn.edu/11692 |
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Radke, Brian R.; Lloyd, James W.; Black, J. Roy; Harsh, Stephen B.. |
Genetic information is valuable to livestock producers because its incorporation into their selection decisions results in improved animals. Hedonic models have been developed to value bulls' genetic traits to form a pricing mechanism for semen (Schroeder et al.; Richards and Jeffrey). Harris and Freeman estimated the economic weights of genetic traits that maximize producer income. These examples are representative of studies which valued genetic traits, but we are not aware of any research valuing the information on the underlying genetic traits. |
Tipo: Working or Discussion Paper |
Palavras-chave: Livestock Production/Industries. |
Ano: 2000 |
URL: http://purl.umn.edu/11731 |
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Leeper, Delta; Camara, Youssouf; Donovan, Debra; Lloyd, James W.. |
Understanding clients' wants and needs is vital to the sustained success of any service business, and veterinary medicine offers no exception. The Veterinary Teaching Hospital (VTH) at the Michigan State University College of Veterinary Medicine (MSU-CVM) has successfully maintained a position at the forefront of the veterinary profession throughout most of its history. The staff has consistently been composed of clinicians who have been chosen because of their excellence and expertise. However, the assumption that emphasis on clinical excellence will, by itself, provide the foundation for sustained success in the client flow and business at the hospital has been unchallenged to date. In order to provide the best possible customer service, our clients'... |
Tipo: Working or Discussion Paper |
Palavras-chave: Teaching/Communication/Extension/Profession. |
Ano: 2001 |
URL: http://purl.umn.edu/11650 |
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Registros recuperados: 11 | |
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