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| Licon Trillo, Lorena Patricia; Magana Magana, Eduardo; Kiessling Davison, Christian Mauricio; Soto Zapata, Manuel; Villarreal Ramirez, Victor Hugo; Zuniga Avila, Gabriel. |
| This study was carried out in a bus transportation company named "Ticket Center" in Delicias,Chihuahua, which offers services such as, sale of tickets to different destinations through the United States, consultancy for the laser visa process, transportation to the American consulate in Ciudad Juarez. The purpose was to implement the Moderniza quality program, which is supported by SECTUR (Ministry of Tourism in México), in order to introduce the company the process of formalization and professionalism to increase its performance and growth to the competitive market. To achieve the above was necessary a training course to employees which the purpose of learning more about the tools to focus a better performance, personally and collectively. In addition a... |
| Tipo: Article |
Palavras-chave: Certification; Manual; Quality; Strategic planning.; Agribusiness. |
| Ano: 2012 |
URL: http://purl.umn.edu/120495 |
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| Cardoso, Antônio Augusto Brion; Lopes, Marcos Aurélio; Carvalho, Francisval de Melo; Ferrazza, Rodrigo Andrade; Lima, André Luís Ribeiro; Cardoso, Milton Ghedini. |
| Aimed to apply the Balanced Scorecard (BSC) in a dairy farm with small-scale production, located in the south of Minas Gerais. The survey was conducted from January to December 2013 and the gathering of information was carried out through semi-structured interviews on the spot. As data collection instruments were used personal interviews, document analysis and direct and participant observation. The farm has 216 ha, 80% of the leased area. The activities are dairy farming, corresponding to 80% of revenues, and the cultivation of coffee. The breeding farm is 22 predominantly Holstein cows (¾ H) that are loose in the pasture. Daily production is 350 liters average of 15.9 liters of milk per cow in milk, in two daily milkings. The strong point is the low cost... |
| Tipo: Info:eu-repo/semantics/article |
Palavras-chave: Small scale; Management tool; Dairy farming; Strategic planning.. |
| Ano: 2017 |
URL: http://e-revista.unioeste.br/index.php/scientiaagraria/article/view/14404 |
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