| Credit cooperatives are achieving new markets due to the current finance market system. In order to face the industry’s competition, such organizations seek economical and managerial efficiency. This work aims to analyze the economical and managerial status of the “Alpha” credit cooperative. A documental analysis of the financial statements from 1999 to 2002 was used for the financial analysis, based on the data obtained; direct observation was performed along with casual interviews with the managers in order to raise the managerial analysis. Through organizational diagnosis it was possible to observe that despite the availability of training programs and the effort to keep a closer relationship with the members, the participation level is reduced, which... |
