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	Provedor de dados AgEcon (4) Autor Babcock, Bruce A. (4) Carriquiry, Miguel A. (4) Palavra-chave Repeated purchases (4) Imperfect information (3) Product quality (3) Quality assurance (3) Reputations (3) Supply chain (3) Value-added agriculture (3) Consumer satisfaction (1) Demand and Price Analysis (1) Food Consumption/Nutrition/Food Safety (1) Heterogeneous customers (1) Industrial Organization (1) Marketing (1) Production Economics (1) Quality expectations (1) Quality heterogeneity (1) Quality management (1) Mais... Tipo do documento Working or Discussion Paper (3) Conference Paper or Presentation (1) Ano 2005 (2) 2004 (2) País United States (4) Idioma Inglês (4)		Ordenar por:  Relevância Autor Título Ano Registros recuperados: 4 Primeira ... 1 ... Última Managing Quality under Heterogeneous Consumer Demand and Product Quality AgEcon Carriquiry, Miguel A.; Babcock, Bruce A.. Based on accepted advances in the marketing, economics, consumer behavior, and satisfaction literatures, we develop a micro-foundations model of a firm that needs to manage the quality of a product that is inherently heterogeneous in the presence of varying customer tastes or expectations for quality. Our model blends elements of the returns to quality, customer lifetime value, and service profit chain approaches to marketing. The model is then used to explain several empirical results pertaining to the marketing literature by explicitly articulating the trade-offs between customer satisfaction and costs (including opportunity costs) of quality. In this environment firms will find it optimal to allow some customers to go unsatisfied. We show that the... Tipo: Working or Discussion Paper Palavras-chave: Consumer satisfaction; Heterogeneous customers; Quality expectations; Quality heterogeneity; Quality management; Repeated purchases; Demand and Price Analysis. Ano: 2005 URL: http://purl.umn.edu/18637 REPUTATIONS, MARKET STRUCTURE, AND THE CHOICE OF QUALITY ASSURANCE SYSTEMS IN THE FOOD INDUSTRY AgEcon Carriquiry, Miguel A.; Babcock, Bruce A.. Participants in a supply chain of agricultural value-added products face significant challenges. Many of the costly distinctive traits are difficult (if not impossible) to observe even after consumption. A complicating factor, addressed here, is that in some circumstances delivered quality can only be imperfectly learned and/or affected stochastically by producers. In order for markets for these goods to arise, firms touting the quality of the product need to be trusted. In response to these challenges, new (and diverse) quality assurance systems (QASs) that facilitate the acquisition and flow of information about agricultural and food products are being put in place. A repeated-purchases model is developed to explore the fundamental economic factors that... Tipo: Working or Discussion Paper Palavras-chave: Imperfect information; Product quality; Quality assurance; Repeated purchases; Reputations; Supply chain; Value-added agriculture; Food Consumption/Nutrition/Food Safety; Industrial Organization. Ano: 2004 URL: http://purl.umn.edu/18593 Reputations, Market Structure, and the Choice of Quality Assurance Systems in the Food Industry AgEcon Carriquiry, Miguel A.; Babcock, Bruce A.. A repeated-purchases model is developed to explore the fundamental economic factors that lie behind the choice of different quality assurance systems and their associated degrees of stringency by firms. Differences in the quality discoverability of a sought-after attribute, market structure, attractiveness of a market, nature of reputations, and the value placed in the future are among the factors contributing to the implementation of widely diverse systems across participants in different markets. Close attention is paid to the role of reputations in providing the incentives for firms to deliver high-quality goods. We model three different scenarios— - monopoly, duopoly with firm-specific reputations, and duopoly with industry-wide reputations— - and... Tipo: Conference Paper or Presentation Palavras-chave: Quality assurance; Reputations; Repeated purchases; Product quality; Supply chain; Value-added agriculture; Imperfect information; Marketing. Ano: 2005 URL: http://purl.umn.edu/19549 REPUTATION, QUALITY OBSERVABILITY, AND THE CHOICE OF QUALITY ASSURANCE SYSTEMS AgEcon Carriquiry, Miguel A.; Babcock, Bruce A.. Participants in a supply chain of agricultural value-added products face significant challenges. Many of the costly distinctive traits desired by consumers are difficult (if not impossible) to observe even after consumption. A complicating factor, addressed here, is that in some circumstances delivered quality can only be imperfectly learned and/or affected stochastically by producers. Hence, both symmetric and asymmetric informational imperfections may be present. In order for markets for these classes of goods to arise, firms touting the quality of the product need to be trusted. A repeated-purchases model is developed to explore the fundamental economic factors that lie behind the choice of different quality assurance systems and their associated... Tipo: Working or Discussion Paper Palavras-chave: Imperfect information; Product quality; Quality assurance; Repeated purchases; Reputations; Supply chain; Value-added agriculture; Production Economics. Ano: 2004 URL: http://purl.umn.edu/18524 Registros recuperados: 4 Primeira ... 1 ... Última

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